Telecom Expense Analyst Job at SGS Consulting, Remote

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  • SGS Consulting
  • Remote

Job Description

Job Responsibilities:

  • Work with Manager to provide account and invoice information; Purchase Order Spend for budget tracking purposes analysis /and reporting.
  • Perform special requests for inventory and billing management as required.
  • Ensure that payment remit information is reflected in internal systems to ensure receipt of payments.
  • Provide information, support, and assistance to carriers as a business partner. Review monthly carrier Accounts Receivable reports.
  • Field questions/inquiries from multiple vendors related to payment issues/matters
  • Contest inaccurate charges invoiced by submitting a billing inquiry or dispute with providers and ensure resolution
  • Liaise with numerous internal areas as well as external: Internal Accounts Payable, Finance, and Tax; External telecom and network suppliers, TEM Provider
  • Perform in-depth audits and reconciliation of telecom and data networking service orders and change activity, against vendor records, billing and corporate-wide financial objectives
  • File carrier disputes when warranted
  • Forensic analysis of telecom invoices inclusive of receiving, reviewing, approving, auditing, optimizing, processing, validating payment, etc

Skills:

  • Knowledge of vendor internal processes (AT&T, Verizon, Zayo, Lumen, others) both US and OUS
  • General knowledge of and understanding of pricing and benchmarking of telecom services
  • Strong Excel skills (will need to know pivot tables, lookups for analysis and comparisons of up to 40,000 lines of data)
  • Finance and/or accounting experience
  • Must be detail oriented
  • Comfortable using SAP, SharePoint, TEM Systems and Vendor Portals

Education/Experience:

  • 5+ years in telecommunications and/or in the Telecom Management (TEM) and/or Managed Mobility Services (MMS) industries (depending upon MSS level at time of hire)
  • Bachelor's degree required; relevant, equivalent work experience may be substituted for degree requirement
  • Ability to leverage automation for efficiency and added benefit
  • Excellent communication, attention to detail, and organizational skills are required. Ability to communicate effectively verbally and in writing
  • Ability to identify and coordinate issue resolution utilizing standard procedures/processes/tools
  • Strong customer service orientation

Job Tags

Remote job, Work experience placement

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