Job Description

POSITION SUMMARY

Are you looking for more than just a job? Join  Matthews International , a company with over 175 years of success and stability . As a global leader in memorialization, we take pride in our craftsmanship and commitment to quality — and it all starts with our people

The Office Coordinator performs and assigns a variety of routine duties in the mail room as well as responds to all service requests for division departments, other divisions, Corporate office, and customers.

WHY YOU'LL LOVE WORKING HERE

• Job Stability: We’ve been around for 175 years — and we’re still growing.
• Career Growth: We believe in promoting from within.
• Respectful Culture: You’re not just a number — you're part of the team.
• Medical, Dental & Vision: Enjoy peace of mind with our comprehensive benefits package, including an employer HSA (Health Savings Account) contribution.
• Earned Time Off: Recharge and rejuvenate with earned time off to spend on your terms.
• Paid Holidays: Celebrate special moments and create lasting memories with paid holidays.

JOB RESPONSIBILITIES

• Operates printing machine and other print room equipment according to training and proper procedure. Provides training and instructions for other individuals in office services.
• Maintains and orders all supplies for the print room’s efficient operation and orders paper supplies for the entire facility. Keeps records of all jobs run and produces listing of same when required.
• Provides complete charge out information when required for detail time and material usage.
• Handles check requests for postage meter.  
• Separates and processes incoming and outgoing mail in described manner.  Delivers and picks up internal mail to and from departments, mail room, mail boxes, and other designated areas.
• Processes via CRT data base associated with mailing and pre-need services of department.
• Relieves telephone operator/receptionist at breaks and lunch time and coordinates this on an ongoing basis.
• Receives all service requests and assigns responsibility to appropriate personnel.
• Provides daily guidance, coordination and leadership to all aspects of office services to assure attainment of objectives.
• Maintains communications to all department levels in the division providing information & status of service requests.
• Coordinates and monitors all mailings to ensure that they are completed in a timely and economical manner. 
• Additional duties as assigned. 
  

QUALIFICATIONS / REQUIREMENTS

• Associate’s Degree in Secretarial Science or related field.
• Bachelor’s Degree preferred.
• 2+ years of previous administrative or office experience; or equivalent combination of education and experience.
• Occasional travel either locally, nationally, and/or internationally may be required.
• Basic degree of proficiency in MS Office Suite, Outlook & Internet applications.
• Basic analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
• Basic verbal and written communication skills (including analysis, interpretation, & reasoning).
• Basic understanding and application of mathematical concepts.
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
• Ability to work with and influence peers and management.
• Self-motivated with critical attention to detail, deadlines and reporting.
• Ability to work overtime as necessary. 
  

PHYSICAL ASPECTS / WORK ENVIRONMENT

• Regularly required to stand; walk; sit; and talk, hear and see.  
• Regularly/Occasionally lift and/or move up to 10 pounds. 

*Reasonable accommodations may be made to enable individuals to perform the essential functions.

#LI-KA1

Matthews Memorialization is a leader in the memorialization industry, committed to supporting customer business growth and helping families transition from grieving to remembrance. We achieve this by delivering products of exceptional craftsmanship along with value‑driven programs and services. Matthews Memorialization is a Matthews International (MATW) company. 

Matthews International is an Equal Opportunity Employer.
All employment decisions are based on qualifications, merit, and business needs.

We provide equal employment opportunities to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability, or any other status protected by applicable federal, state, or local laws.

Minorities/Women/Veterans/Disabled are encouraged to apply.

If you require a reasonable accommodation to complete the application process, please contact our Human Resources team.

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