Job Description

Job title: Business Analyst - 052026

Location: Salem OR (Hybrid/Remote)

Position Details

This position will primarily contracted position will be issued a cell phone and laptop.

Initial travel to the DPSST campus isrequiredto receive a laptop and cell phone after which the position will be primarily remote.

Work Arrangement:On-site / Remote

Reports To:Program Lead Gerod Rayburn and Project Manager Trish Coloma

The final candidate will be subject to a background check including fingerprinting. Adverse information will bereviewedand may result in withdrawal of the contract.

Business Analyst - Learning Management System (LMS) Implementation

Project Overview

The Department of Public Safety Standards and Training (DPSST)serves Oregons public safety community including police corrections fire parole and probation and emergency medical dispatch. Its mission is to promote excellence in public safety by providing high-quality training and by developing and upholding professional standards for police fire corrections parole and probation and telecommunications personnel. DPSST also licenses private security professionals and private investigators in Oregon.

DPSST is a multidisciplinary public safety learning institution that currently lacks the modern technological tools needed to efficiently create manage and deliver learning materials. Existing systems for managing training resources curriculum and instructional content are outdated do not support distance learning and no longer meet the evolving needs of DPSST students and stakeholders. To address these challenges and support more flexible accessible technology-driven training models DPSST received funding in the 2025-2027 biennium toprocureand implement a modern Learning Management System (LMS).

Position Summary

We are seeking an experienced Business Analyst (BA) to support the procurement and implementation of a new Learning Management System (LMS) for a public safety training institution. This role will play a critical part in ensuring the selected LMS integrates effectively with existing systems supports operational workflows and meets compliance and reporting requirements.

The BA will work closely withthe project managerandstakeholders across training operations IT and administration to analyze current processes define future-state workflows and translate business needs into clear actionable requirements.

This full-time role averages 40 hours per week with hours adjusted as needed but notexceeding estimated project duration is approximately 12 months though it may be extended if necessary or completed sooner.

Key Responsibilities

Stakeholder Engagement & Facilitation

The BA willfacilitatediscussions with instructors administrators IT personnel compliance officers and leadership to ensure all operational training and reporting needs are fully understood and responsible forthefollowingactivities:

• Identifyand engage stakeholders across departments including training operations IT and compliance

• Lead workshops interviews and working sessions to gather input and build consensus

• Surface and resolve conflicting requirements and priorities

The BA will work with stakeholders to map current processes and design future-state workflows. They willidentifygaps recommend operationalimprovementsand optimization opportunities. They willbe responsible forthe following activities:

Current State Analysis

• Document existing training processes systems and workflows

• Analyze current methods for course delivery certification tracking and compliance reporting

• Identifyinefficiencies risks and opportunities for improvement

Future State Design

• Define desired future-state processes supported by the LMS

• Develop process maps use cases and user journeys

• Ensure alignment with operational realities including shift-based work environments and certification requirements

Systems & Integration Analysis

The BAwill analyze existing systems data flows and interfaces to ensure smooth integration between the LMS and tools such as HR systems registration platforms certification tracking and digital content repositories. They will work closely with IT and the project manager to translate business needs into technical specifications that guide vendor and internal development work. They willbe responsible forthe following activities:

• Inventory systems that willinterface withthe LMS (e.g. HRIS records systems scheduling identity management)

• Define data flows system interactions and integration points

• Collaborate with technical teams to assess integration feasibility and constraints

• Identifysystem dependencies and risks

Requirements Management

The BA willdocumentandvalidate business needs functional requirements and technical specifications for the LMS. They willbe responsible forthe following activities:

• Elicit analyze and document business and technical requirements

• Develop functional and non-functional requirements including security and compliance needs

• Maintain a requirements traceability matrix

• Support prioritization and validation of requirements with stakeholders

Procurement & Vendor Evaluation Support

The BA willassistin preparing procurement documentation evaluating vendor proposals and ensuring requirements are accurately represented. Supports implementation planning including readiness assessments risk identification and validation of vendor deliverables against agency needs. They willbe responsible forthe following activities:

• Contribute to development of RFP documents and evaluation criteria

• Participate in vendor demonstrations and solution evaluations

• Assistin scoring vendor responses based on organizational needs

The BA willassistwith assessing and preparing DPSST for LMS adoption. They willassistwith organizational change managementplanningand help prepare for implementation. They willbe responsible forthe following activities:

Impact Assessment & Change Support

• Assess the impact of the LMS on business processes roles and policies

• Identifyorganizational readiness considerations

• Collaborate with change management and training teams as needed

Implementation Support

• Provide requirements clarification during system configuration and development

• Support user acceptance testing (UAT)

• Assistin resolving gaps between business needs and system capabilities

Required Qualifications

• Bachelors degree in business administration Information Systems or related field (or equivalent experience)

• 3-7 years of business analysis experience on complex system implementation projects

• Demonstrated experience analyzing system integrations and data flows

• E xperience working in public sector public safety or highly regulated environments

• Strong documentation and requirements management skills

Preferred Qualifications

• Familiarity with compliance-driven training environments

• Experience supporting RFP or procurement processes

• Knowledge of identity management or records management systems

• Certification such as CBAP CCBA or PMI-PBA

• Experience with LMS implementations or enterprise training systems

Key Skills & Competencies

• Strong analytical and problem-solving skills

• Ability to translate business needs into technical requirements

• Excellent facilitation and stakeholder engagement skills

• Process modeling and documentation (e.g. workflow diagrams use cases)

• Effective communication across technical and non-technical audiences

• Ability to work independently and manage multiple priorities

Deliverables

• Current-state and future-state process documentation

• System and data flow diagrams

• Requirements documentation and traceability matrix

• Integration inventory and analysis

• Gap analysis

• Testplans

• Benefits Management Plan

Education	Others	Degree	Bachelors degree in business administration Information Systems or related field (or equivalent experience)	Proficient (4-6 Years)	Yes
Certifications	Others	Cert	Certification such as CBAP CCBA or PMI-PBA	Proficient (4-6 Years)	No
Skills	Others	Analysis	3-7 years of business analysis experience on complex system implementation projects	Proficient (4-6 Years)	Yes
Skills	Others	Documentation Skills	Strong documentation and requirements management skills	Proficient (4-6 Years)	Yes
Skills	Others	Environments	Familiarity with compliance-driven training environments	No
Skills	Others	Integrations	Demonstrated experience analyzing system integrations and data flows	Proficient (4-6 Years)	Yes
Skills	Others	LMS	Experience with LMS implementations or enterprise training systems	Proficient (4-6 Years)	No
Skills	Others	Management	Knowledge of identity management or records management systems	Novice (1-3 Years)	No
Skills	Others	Public Sector	Experience working in public sector public safety or highly regulated environments	Proficient (4-6 Years)	Yes
Skills	Others	RFP	Experience supporting RFP or procurement processes	Novice (1-3 Years)	No
Skills	Others	Learning ability	Proficient (4-6 Years)	No
Skills	Others	Presentation skills	Novice (1-3 Years)	No
Skills	Others	Project management	Novice (1-3 Years)	No
Skills	Others	Team work	Novice (1-3 Years)	No

Job Tags

Full time, Contract work, Remote work, Trial period, Flexible hours, Shift work

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